- 8025 S Willow St #107, Manchester, NH 03103
- 24/7 Emergency Repairs
- Locally Owned & Operated
- TPO Roof
- Flat Roof
- Gable Roof
About the Business
What people say about “Clear Choice Home Improvements”?
{
"summary": "Customer feedback for Clear Choice Home Improvements is mixed, with a notable divide between positive and negative experiences. Many reviewers praise the professionalism, communication, and quality of work, highlighting positive interactions with customer service representatives and efficient project execution. However, significant complaints focus on issues such as poor communication, unprofessional conduct by the installation crew, and unresolved service requests, which have led to frustration among some customers. Overall, while many find the service satisfactory, the serious issues raised in the negative reviews impact the overall perception.",
"liked": [
"The person I had many conversations with was Tianna. She was so very kind and helpful.",
"Every person I came in contact with from customer service to Reps. were excellent.",
"Crew arrived on time. They did an excellent job and cleaned up before they left.",
"Communication was reliable throughout the project and they kept my house/yard clean.",
"Their workmanship was excellent and they were respectful to us during their 2 weeks working on our home."
],
"dislaked": [
"This is clearly a high-pressure tactic designed to force quick decisions during the sales pitch.",
"Their installation crew was rude, dismissive, and clearly rushed the job.",
"I was completely oversold on what they could deliver.",
"I told them to never mind after they canceled last minute.",
"Despite multiple attempts to connect with customer service, we have not heard back."
Recommended Reviews
I contacted this company for a window estimate, and they flat-out refused to come unless my wife was present. I explained that she works full-time and wouldn’t be available during the appointment, but they told me they “can’t do business with me” unless both of us are there.
This is clearly a high-pressure tactic designed to force quick decisions during the sales pitch. Any reputable company should be willing to provide an estimate to a homeowner without trying to create artificial urgency or pressure.
If a business won’t even give you a quote unless your spouse is present, imagine what the rest of the experience is like. I won’t be doing business with them, and I’d recommend others be cautious too.
All the people with whom I worked were all very pleasant and seemed happy dealing with me. I can be an individual who has many questions when involved in a new project.
The person I had many, many conversations with was Tianna. She was so very kind and helpful. I started with an order to replace five windows and two sliding doors. With help from Tianna, I was able to change that order at least two times and ended replacing ten windows and two glass sliding doors. Tianna worked her magic to find me the colors I needed and the price I was able to pay.
Clear Choice is fortunate to have such a hard working employee who goes all out to make her customers happy and satisfied.
I had the opportunity to have clear Choice transfer my bath tub to a walk in shower. I must say the did a magnificent job. The gentleman that did the installation were great very professional. Every person I came in contact with from customer service to Reps. We excellent they explained evey detail until completion. Thank you Clear Choice Home improvement!
- 8025 S Willow St #107, Manchester, NH 03103
- 24/7 Emergency Repairs
- Locally Owned & Operated
- TPO Roof
- Flat Roof
- Gable Roof