- Jber
- Commercial Roofing
- Free Estimates
- Locally Owned & Operated
- Metal Roof
- Asphalt Shingle Roof
About the Business
What people say about “Chinook Roofing”?
Customer feedback reflects a mixed sentiment towards Chinook Roofing, with a significant number of positive experiences overshadowed by serious complaints about their drivers and workmanship. Many customers praised the company's responsiveness, professionalism, and quality of work. However, several reviews highlighted dangerous driving by company vehicles, as well as allegations of substandard roof installations leading to significant damage. Communication and customer service received commendations, particularly regarding timely responses and assistance during emergencies, but the negative reviews raise concerns that could impact overall perception.
What Users Like The Most
- George came out immediately and did temp repairs and replaced the roof the following spring.
- They were very kind, clean and the job was done beautifully.
- They provided the best customer service I have ever received from any company.
- George was very responsive and went out of his way to help me even on his day off.
- They communicated well with the timeline on getting work completed.
What Users Like The Least
- Clearly someone who drives one of their trucks is a horrible and dangerous driver.
- I can only imagine the care they take repairing roofs.
- The work was done sub par and now there is thousands of dollars in damages and mold.
- This is horribly unprofessional and disrespectful to our community.
- I have a dash cam. Really? I literally put those mirrors on less than a month ago.
Recommended Reviews
Not sure about their roofing skills but clearly someone who drives one of their trucks is a horrible and dangerous driver. Not a great idea when your company name is all over the side. Pulled up alongside me at a red light rolled into the middle of the intersection then just took off and went completely through the solid red light. Guess they are more important than everyone else that stops to wait on red lights maybe drunk?
Had the driver of their company vehicle cut me off in traffic hauling a trailer with dirt bikes. Then proceeded to speed down the Minnesota weaving in between cars. I can only imagine the care they take repairing roofs. Sure as hell not calling you for my spring 2024 replacement.
A couple of years ago, after a huge wind/snowstorm, we called Chinook for help. George came out immediately and did temp repairs and replaced the roof the following spring. His team did a great job. This year, we found a leak after our latest huge storm. We thought it was due to the unusually big snowload on the roof and likely a blocked vent or icing around it. We called Chinook and the message said they were booked up, so I kind of lost hope for a moment. We were so surprised when George called back about 5 min later, then came out personally within an hour of our call to make sure the original roofing job was still sound. He cleared all the vents and made sure the roof was not damaged. End of problem. That's what I call amazing, customer loyal service!
- Jber
- Commercial Roofing
- Free Estimates
- Locally Owned & Operated
- Metal Roof
- Asphalt Shingle Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Chinook Roofing offers free estimates on all services in Anchorage, AK.
2. Are warranties offered by the company?
Yes, Chinook Roofing offers warranties on their services.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
Chinook Roofing has an average rating of 4.5 stars based on 23 reviews.
1. What services does the company offer?
Chinook Roofing offers roof repair, roof coating, gutter cleaning, and tar and gravel roofing services.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, Chinook Roofing offers 24/7 emergency services to homes and businesses.
4. Does the company offer eco-friendly accreditations?
No information found.