Logo of Chadwell Comforts

Chadwell Comforts

  • 211 Breighton Cir Suite 1, Shelbyville, KY 40065
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Slate Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Chadwell Comforts”?

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Recommended Reviews

Overall Company Rating
Excellent 5.0
Out of 61 reviews
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Fallon Woodall
Jul 25, 2025

Thank you for doing such a wonderful job. They were here all day and didn’t leave until it was finished at midnight. They had to put a new a/c system in the attic. Most companies would have made it a 2 day appointment they came and got it done. I appreciate it and I know the kids do also.

Linda Patton
Jul 15, 2025

Stephen Chadwell worked diligently between rain & thunderstorms to add freon to our system as a stopgap between having some air conditioning while a decision could be made regards replacing part of the system or the entire HVAC system. Chadwell Comforts LLC was dispensed to us via HomeServe for which we are grateful. Thank you, Stephen, for providing us with some cool comfort even if for a little while. We truly appreciate your service. Raymond Myers & Linda Patton

Pamela Blair
Jul 11, 2025

Chadwell Comforts went above and beyond to help me with my air conditioning unit. With the temperatures so high, and they are so busy with repairs, they still sneezed me in their schedule. I’m truly grateful. I would highly recommend their services.

Ryan Corning
Jun 22, 2025

Absolutely fantastic service from start to finish! From their fast response times to getting the job done quickly and without any hassle, Chadwell was incredibly efficient. They were highly informative, clearly explaining everything and patiently answering all my questions.

What truly set them apart was their willingness to go above and beyond. They diligently worked with my home warranty, even past business hours (on a Friday, no less!), and were incredibly accommodating by coming out the very next day when I couldn't keep my original appointment.

A truly professional and customer-focused experience – I highly recommend them!

Andrew L.
Jun 19, 2025

Blake is exceptional. We used our home warranty service and usually the help is mediocre. Not this time! He is thorough, smart, and able to explain every detail of what's happening. I would only want his help for my minisplit from now on. My room is finally cold.

Viola Hack
Jun 16, 2025

Everyone was really nice. It was the most thorough AC maintenance checkup we have ever had and we will recommend this company to our family and friends.

Roxana Del Campo
Jun 13, 2025

Professional. Got to the house on time. Inspected the unit and gave us options on how to go about fixing it.

J. Golden
Jun 6, 2025

Tihon was amazing, diagnosed the issue and had everything fixed and working so much faster than we would have expected, did great work, was kind and great to talk to. Couldn’t recommend more highly!

Andrea
May 23, 2025

I’m so glad I went with Chadwell Comforts, as this team was incredible! From the beginning I was impressed, Stephen responded quickly and is very knowledgeable, the communication was great. Him and his team went above and beyond to ensure my HVAC unit was functioning properly after it completely stopped working. Extremely professional and friendly people. DON’T waist anymore time searching, this is the business to call!!!

Benjamin Riggs
Feb 7, 2025

During the last cold spell, our outside unit froze up and our house dropped to 48 degrees! Due to ice on the driveway, Stephen parked at the top of the hill, grabbed his gear, walked down to the unit and had it fixed within a couple hours! Love this guys and highly recommended!!

Chase Turner
Jan 21, 2025

I don’t usually leave Google reviews, but these folks deserve more than a good review. Our home’s furnace went up in smoke late last night. We have several pets and were so concerned about these freezing temperatures. I called Chadwell’s first thing this morning and they had someone in our house by 11 am. We weren’t even clients of theirs and they serviced us that quickly. Prices are extremely reasonable and their support staff are very helpful and professional. Can’t say enough good things or how relieved I am.

Bill Davis
Dec 16, 2024

Steven went above and beyond yesterday to get our AC back to where it was working and back in service after adding Freon. We are again cooled down. Timely service.

RENETTA WARD
Nov 7, 2024

Tihon& Lucas fixed our issue fast!!! Very professional and full of knowledge!! Even called to make sure we were covered on our policy!! Would definitely recommend!!!

Bryan Murphy
Oct 19, 2024

They put in a new A/C unit for me a few years ago and still running colder than ever! Today I contacted him last minute and he came out same day to help us get our heat going again. Both times for a very good deal. He's honest, trustworthy, dependable and you can always count on his word! I highly recommend them!

Wanda True
Oct 17, 2024

Would recommend this company. They are very professional and respectful to thier clients. But most importantly very knowledgeable in heating and A/C. I like the wY they explain everything to you . Thanks for your service

ratlingraider
Oct 17, 2024

New customers, thoroughly impressed by Tihon and Lucas's service. Extremely professional and friendly, it was easy decision to have them as our maintenance providers. The $52/mo annual service is a great offer.

Alissa Avramis
Oct 15, 2024

Tihon is an exceptional HVAC technician. He was on time for my appointment and is a professional through the whole experience. Tihon change out my condensation pump without any issues. However, he found that both my furnace and AC were running at the same time. He took the time to figure out that my furnace control board needed to be replaced. This unfortunately made him late for his next appointment because he made sure that I would have working AC before my next appointment to replace the furnace control board. I would recommend Tihon with Chadwell Comforts if you want a job to be done right.

Jessica Herren
Oct 9, 2024

They were very nice and thorough. They fixed the problem and even stuck around to make sure it was working right. I was very impressed with these gentlemen, they also made sure they shut our big door behind them as they went in and out to make sure our dog didn't get out. We were very appreciative of that. I would highly recommend this company and definitely use them again in the future

Scott Muri
Oct 7, 2024

Friendly and knowledgeable techs. Kept me updated on things and got my a/c back in working order. Can't ask for much more than that!

Kristin Walker
Aug 27, 2024

Stephen with Chadwell Comforts was wonderful to work with. He was prompt, knowledgeable, and he immediately knew what the problem with our 2 units were. I would definitely recommend this company to my family and friends!

Viking Havok
Aug 19, 2024

Ac went out today, called chadwell and they was here in a flash. Was 2 guys Tihon and Lucas.. very very very nice young men very business like and very friendly and very knowledgeable, could not have asked for a better experience only if all companies had this quality..I would recommend to anyone and call them back anytime.. thanks Tihon and lucas.....

Cydney Petit
Jun 15, 2024

Stephen is fantastic! He’s always honest and authentically cares about his customers! He made a house call after hours recently and helped us out with our nontraditionally sized unit. Great customer service and the comfort care program has been worth it!

Shane Calkin
Jun 1, 2024

Even though he had a full day planned he squeezed my Parents house in and fixed their AC AT 9pm. What wonderful service from Chadwell Comforts.

Marcus
Apr 9, 2024

Wesley was dispatched to service my HVAC unit. Wesley was punctual, professional, and exceptionally HONEST. Thank you once again for the outstanding service.

Lisa Heckman
Feb 29, 2024

Knowledgeable of the systems and truly cared about helping as soon as possible to get my heat working again on one of the coldest days.

Michael S
Jan 22, 2024

My gas furnace was having cycling issues over the weekend with temperatures in the single digits. Called Chadwell Comforts on Monday morning. Even though it was short notice they were able to squeeze me in. Came and were able to check and clean up the issue. Had internal clogged drain lines that kept shutting down the unit. Great service. Will be getting annual maintenance.

Ted Carter
Jan 22, 2024

We had Chadwell service our previous home's HVAC for several years, and we were always impressed with the quality and timeliness of their service. We are in a new house and are thrilled to have signed up again. We have found the comfort program to be a very good value and appreciate the reminders for servicing. It's so easy to forget about these things.

ALi Elmasri
Nov 22, 2023

The most AWESOME HVAC technician in the world. Thank you Steven for being ONTIME, professional; honest and having the mindset of "customer first". I'd recommend Chadwell Comforts for ANY and ALL HVAC services ... Today I started as a first time customer and now I am all time customer.

Brandon Clark
Nov 21, 2023

Our heat stopped working. After searching for a reputable service provider we stumbled across Chadwell Comforts, LLC. After reading multitudes of 5 star reviews we decided to book the appt. Stephen came out with another guy (didn't catch his name), diagnosed the problem in about 10 minutes and had it fixed and were out the door in no time. They had the replacement part on the truck and are extremely knowledgeable and it shows. Thanks again guys!! Also, the customer service/office folks were extremely nice and helpful.

Shannon Richey
Oct 7, 2023

First time customer and now a lifetime customer! Steve came out at 9pm on a week night and had our AC problem identified and repaired in less than 30 minutes. Very polite, professional and accommodating. We definitely recommend Chadwell Comforts to anyone that needs HVAC work. Thank you Steve!

JoAnn Jackson
Sep 21, 2023

Exemplary service from the technicians to the customer service staff. Mr. Chadwell knows the ins and outs of HVAC and explains the process from start to finish. I’ve never had such timely and helpful responses from any contractor and office staff regarding my concerns. An A+ company.

Carol Davis
Jul 14, 2023

Chadwell Comforts is trustworthy people that go over everything upfront. They installed a new HVAC system for our home and it’s fantastic! They answered all our questions after installation and left our home clean. I highly recommend this company for all your heating and air needs.

Doug Fielding
Jul 12, 2023

Can't say enough about Stephen at Chadwell Comforts. I've worked with several different HVAC companies over the years and I am just so impressed with Chadwell. I have come to totally trust him. He's had to re-work multiple systems that were supplied by other companies and were originally done incorrectly. After he's done they work right. I don't have issues. He makes sure I have the right warranties - not more than I need and not less. Also, in emergency situations he's even run over and put in temporary units until the permanent solution can be installed. Excellent excellent company. Absolutely recommend them.

Joseph “Evan” Fields
Jun 18, 2023

Chadwell Comforts exceeded my expectations with their exceptional service. From the moment I contacted them, their professionalism and commitment to customer satisfaction were evident. The team swiftly diagnosed and resolved the issue with my AC system, restoring comfort to my home. Their knowledge and expertise were evident throughout the process. Additionally, their respect for my property and attention to detail were commendable. Chadwell Comforts dedication to providing top-notch service truly sets them apart.

Randy Hays
May 2, 2023

Great company. Competitive pricing, quality work. Won't stop until the job is done right and customer is satisfied. I have used Chadwell Comfort for years and I'm always totally pleased.

Tyelle Henley
Apr 26, 2023

I would recommend them to everyone and I am most definitely using them again. I’ve been through a lot of hassles getting this furnace fixed and they were the only ones that made this experience easy and hassle free me and my kids are so grateful

Nicole Braden
Apr 20, 2023

Very efficient. Kind, caring and willing to help in many ways. I highly recommend. It's been 3 days and the AC is still working so I'm Super Happy.

Penny Moers
Mar 30, 2023

Chadwell did a great job cleaning my ducts and vents. They were on time, fast, and efficient. Will use them again if I ever have to have my HVAC serviced.

The Meadow House Farm: An Adventurous Life
Feb 10, 2023

Mr. Chadwell was very persistent at finding and resolving a very complex issue. He didn't give up until we were 100%. Also, was very quick to respond and schedule appointments. Their office staff was very friendly and helpful as well.

Kem Delaneyellis
Jan 13, 2023

Chadwell Comforts installed our Lennox HVAC system. The level of integrity and honesty that the owner (Stephen Chadwell) displayed exceeded the highest expectations. They did a nice job on the installation and cleaned and hauled away everything. The owner was very knowledgeable, patient and arrived on time. The job was phenomenal & staff worked quickly to complete the install in one day. We highly recommend this company.

Deb Ovesen
Jan 11, 2023

My AC and heat are on top/roof
of the condo building. They went on the roof n took care of the problem.

W. Robert Folsom
Jan 3, 2023

They gave me outstanding service outside normal business hours at a a reasonable rate. I appreciate the quality and quick response.

Mike Menkhaus
Jan 1, 2023

Chadwell Comforts spent a lot of time on the phone helping to resolve my concern before I ever scheduled a first appointment. I appreciated his time to help me find a resolution. He is now my HVAC representative for future maintenance issues.

Julie Messer
Dec 19, 2022

Company had to come in and fix a prior company’s mistakes and were professional, considerate and really cared about getting our furnace repaired after 45 days of no heat! I would highly recommend them to anyone in need of good HVAC tech team

Ben Ware
Oct 28, 2022

Stephen came out to make a repair to our heating. He was very professional and made us feel at ease since the repairs would be done while my wife was home. Very clean and did a great job. Definitely pays to feel trust in your service providers. We had been waiting for weeks to have another company take care if it and got tired of waiting. He was also able to make some recommendations for repairs that we may want to consider in the future in order to make the system more efficient, but wasn’t pushy about it either. Will be using them from here on out. Thanks!

Michelle Wade
Sep 2, 2022

We had the best experience with Chadwell Comforts! When we called it was later in the day and I assumed he would be out the next day but he was there later that evening. I am really impressed with the customer service. I feel he was very honest and his pricing was fair. We had a great experience and highly recommend Chadwell Comforts.

Bradley
Jul 28, 2022

This company is great. I had a very good experience with them. They were fast and efficient. I would highly recommend this company to anybody they solved my problem in less than a week. Also the price wasnt bad at all. Very friendly when they were repairing my ac. I will definitely come back to this company if i have any issues in the future.

Marisa Motley
Jul 8, 2022

Great customer service! From my initial call until the owner drove out of my driveway the service was top notch. We will definitely keep his information to pass along and to use to maintain our system.

Michael
Jun 16, 2022

When our A/C went out in the middle of a 95+ degree week, I did NOT expect the incredible level of service I received from Chadwell and his team. We have a newborn and having the house properly cooled was of utmost importance. Those I talked to at the office and those that came and actually fixed our system were all super nice, helpful, timely and organized. I know it can't be easy juggling so many appointments and calls on these hot days but these guys/gals went above and beyond to get us taken care of. Was a first time customer, now a customer for life! Thank you all so much! What a great example of a company that really cares for their customers.

Herschell Coomer
Jun 15, 2022

Last year,I used Chadwell before to clean the duct work on HVAC they did a awesome job.

This year, when I turned on my AC system it worked fine for a couple of days. On memorial day the AC system started blowing warm air.

I sent a message via messenger and they responded during off hours after 9pm saying they will try to look at the AC the next day. I wasn't expecting anyone to message or call me on Memorial day.

Chadwell Comfort was able to come out the next day! Hands down simply the best company!

Extremely professional and didn't have any issues with me watching. I'm more of a do it yourself guy and always willing to learn. I recommend Chadwell LLC. to anyone. Extremely satisfied with their
quality and GREAT CUSTOMER SERVICE!

Thank you Chadwell LLC!

scottrickjr
Jun 2, 2022

Steven and his crew were very helpful and prompt. They came out next day when our A/C stopped working. He was able to get us up and running quickly. He also came back to fix our suspected leak. His office staff is just as helpful and responsible. I appreciate their communication and service.

John Jay Clark
Jun 1, 2022

I had great service and I was always kept up to date when the service call was happening and what exactly was needed in the repair and the steps being taken to address each issue. I will be using Chadwell for all my needs and recommending them to others.

Bob Popeck
Jun 1, 2022

They did an excellent job of showing what was wrong, why each item needed to be repaired or replaced. They did a great job of solving a frustrating issue.

Bobbie P
May 20, 2022

This company came out .But was going to take over 2 weeks to get a simple part . So I called Chadwell Comforts they came the next day and fixed my ac unit . And where only here around 15 minutes and got my ac unit up and running . They had everything they needed with them . I will only be using Chadwell Comforts from now on.

Berlena Montgomery
Apr 15, 2022

Stephen is customer focused and puts his customers first. Honest and reliable and great service! He has installed my unit and made a repair about 18 months after the install. He makes sure his customers are satisfied! Carrie is awesome in the office as well! Customers are priority !!

Brenda Goforth
Apr 4, 2022

We use Chadwell Comforts at home and at work for routine maintenance to keep our systems running right all the time. Stephen recently installed a whole house humidifier that we LOVE!

Stephen Bland
Mar 19, 2022

Stephen and his team were quick to respond to my request. Stephen made it a priority to get to us the following day, which was a Saturday morning. Stephen is professional, knowledgeable and customer service is obviously very important to him and his team.
Stephen is the active owner of Chadwell Comforts. His family plays a big role in the business, providing great customer service!!!

Desmond Littles
Feb 3, 2022

Came out to my home and fixed a heating issue… Fast, responsive and reasonable price… Couldn’t be more happier! Going with this company for all my HVAC needs moving forward.

Verlina K King
Jan 28, 2022

Steven and his worker, John were extremely dedicated in making sure l got a heating system in on the day it was scheduled. Although my home warranty company made an error in purchasing the wrong furnace, Steven worked with them and, made sure the company corrected it so they could install my system. I can't thank them enough for their patience, understanding and realuzong the importance of me having heat after almost two months of using space heaters. So, many million mints of thanks to Steven and John for their help in distressing and putting me back in a safe environment. I highly recommend this company to anyone who need services in this area!!

Patricia Winlock
Jun 29, 2021

Professional and efficient! I’m impressed with our new system. They made sure everything was running well, that we knew how to use the new system, and cleaned up the installation mess.
Update: the heat stopped working 18 months after having the new system. At the three year mark, the AC stopped working. Chadwell does not have 24/7 service as advertised.

MEADOWRIDGE EMAIL
Jan 21, 2020

We are a small residential rental management company. We have never had such quick response for our heating problems. Our tenants have been very happy at the responsiveness and quickness, which Chadwell Comforts provides.

The care and courteous response is not only surprising, it is very comforting.

Chadwell Comforts has been amazing.

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  • 211 Breighton Cir Suite 1, Shelbyville, KY 40065
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Slate Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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