Brandt Ace Hardware

Good 4.4 (18 reviews)

1617 S 4th St, Chickasha, OK 73018
Industrial Roofing
Residential Roofing
Free Estimates
Warranties Offered
Metal Roof

Website www.acehardware.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

Leave Review

About the Business

At Brandt Ace Hardware, located at 1617 S 4th St in Chickasha, Oklahoma, we specialize in a comprehensive range of roofing services designed to meet the diverse needs of both residential and commercial clients. Our expertise encompasses roof maintenance, coating, water damage repair, and cleaning, along with specialized services like tile and slate roofing, attic insulation, and soffit installation. We take pride in our ability to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our organization and consistency in delivering high-quality results set us apart. We understand the importance of reliable service and are committed to providing durable solutions that add long-term value to your property. Whether you need a simple roof repair or a complete overhaul, our well-coordinated team is equipped to handle it all, ensuring a seamless experience for our clients in Chickasha and the surrounding areas.

What people say about “Brandt Ace Hardware”?

Customer reviews reflect a predominantly positive sentiment towards the store, highlighting the helpfulness and friendliness of the staff as a key strength. Many customers appreciate the good prices and the variety of products available, often noting that assistance is readily accessible. However, a few negative experiences have been reported regarding customer service, particularly with communication and responsiveness. These issues indicate that while most customers are satisfied, there are areas for improvement, especially in handling customer inquiries and support during busy times.

What Users Like The Most

Helpful staff and good prices.
Staff was awesome, one associate in particular walked with us and offered additional resources.
Friendly and knowledgeable staff. Kind to each customer they interact with.
Each time I visit this store the staff is so very friendly and they help me find the correct parts for my project!
Great service, fair prices, and they have what you need.

What Users Like The Least

Nobody from the back would come help, nor would the men that were in the store staring at us.
The customer service there hung up on me three times in a row.
Didn't seem to care that they didn't have the keys I needed and didn't offer a time or date to check back.

Services: Roof Maintenance Roof Coating Roof Water Damage Repair Roof Cleaning Tile Roofing Attic Insulation Soffit Installation Shed Roof Repair Slate Roof Repair

Recommended Reviews

Overall Company Rating

Good 4.4

Out of 18 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Your Review of Brandt Ace Hardware

Your Name

Your Email

What project did you need to get done?

Rate your experience from 1 to 5.

Show first:

Coleen Sovick

Google review

Aug 6, 2024

Helpful staff and good prices. If I need assistance there’s always a staff member I can easily find. The plus side are all the snacks and drinks they have to offer— if you just need a little pick me up.

Shelbi Burchfield

Google review

Jul 25, 2024

We were just in there to exchange propane tanks and the little girl at the front cashier desk was very sweet and trying to help us the best she could as she was calling for MEN to come help us and nobody from the back would come help , nor would the men that was in the store staring at us and staring at the little girl knowing the little girl was struggling. So we didn’t want to stress the little girl out anymore so we left.

Direcast

Google review

Jul 3, 2024

Staff was awesome, one associate in particular walked with us answered as much as he could and offered additional resources to keep an eye on sales.

Jared's channel

Google review

May 16, 2024

The customer service there hung up on me three times in a row ... sorry will not put up with that very unfriendly people and they got little high-school kids up at the front desk talking crazy to grown ups sheesh ! No thank you ill take my business somewhere else gladly!

aza Robinson

Google review

May 11, 2024

Friendly and helpful have a lot of parts needed and my profession it is my go-to store in Chickasha Oklahoma

Cheriese Bowen

Google review

May 1, 2024

The guys were very helpful in trying to locate in town a replacement heating element for my out of date water heater. Check out was very friendly and helpful

Todd Taylor

Google review

Jan 12, 2024

After the lumber yard was a bunch of doosh nozzles across the street. The Guys at Ace got us all taken care of, fast friendly and fair. Good on ya

Carrie Ditmore

Google review

Oct 7, 2023

LOVE this small hometown store!! Old school customer service! Asked me what I needed, looked at my list and helped me gather items!

Cheap Trees

Google review

Sep 20, 2023

This is the only place I purchase stihl anything. Chainsaws, weed eaters, even mowers. These guys are a great team and know where everything is. Always willing to help, we don’t like going anywhere else.

Steven Lail

Google review

May 23, 2023

Went to get 3 different keys the only had one and didn't seem to care that they didn't have the ones I needed not offer a time or date I might check back

Genie Bowechop

Google review

Dec 23, 2022

Great selection, great location, decent parking.

Only complaint is the entrance to the parking lot is a wild ride with a pothole back to back with an upheave lol

MaryAnn C

Google review

Dec 13, 2022

Friendly and knowledgeable staff. Kind to each customer they interact with and eager to assist. Good location and have everything you need. They have a nice setup for cutting keys and it doesn't take them long and they don't charge much.

Lynn Waldon

Google review

Aug 28, 2022

Leon, Brandon, the girls up front, everyone is always so sweet and helpful. Don't know what I would have without their help and suggestions while working on our rent property.

Rocky Rollins

Google review

Jul 27, 2022

If you need info about any thing they sell or how to use it, ask for chris, he is top notch info!

John Mcdougall

Google review

Jul 12, 2022

This place is a gem in a one horse town. Great service, fair prices, and they have what you need. Ace is the place. I have been in some pretty depressing Ace stores, corporate might need to take a look at this one and try to duplicate it.

Glenda Landrum

Google review

Jul 12, 2022

Worker Helped Me With A Question That I Had About A Flood Light Bulb. He Was Very Polite And Even Explained The Wattage To Me

Chris Ferguson

Google review

Jun 23, 2022

Each time I visit this store the staff is so very friendly and they help me find the correct parts for my project! Last week they customized my chain saw chain that I couldn’t find on the shelf! I love this stores small town customer service that you don’t receive in the big city!!