Bobcat Property Management

I rented a property managed by Bobcat. The lease representative did a very good and professional job but that was the end of the positive vibe.

As background, I have rented before and I own my own properties that I rent. This property was for my daughter to live in but I needed to be on the lease for financial reasons.

Their website has links to partner sites for adding a pet and for purchasing renter's insurance. Good Idea to outsource and automate work, but both sites, or their management by Bobcat fell short.

The insurance provider from Bobcat's link charged me twice. They refunded their overcharge after 9 months but they did not find the error, I did. If Bobcat is going to outsource/refer business functions to a third party, I would suggest that they monitor and manage said functions.

We used the app Bobcat directed us to onboard our dog. It scores dogs by size and I guess how destructive certain breeds are. Then you pay a monthly fee for having the pet. Then if any damage occurs, you are still liable. I asked what the pet fee was for and was told "for the privilege of having a pet in the home." OK. My real problem is that we got a cat 6 months into the lease and we went to their portal and applied and got a receipt from their system. Later, when their maintenance clerk came to the house for an "Inspection," she noted the cat and sent us a letter threatening us with eviction for not applying for the cat. When I showed them my receipt I was told oopsie, yes we did things per the rules but some action needed to be performed by Bobcat was still in someone at Bobcat's to do box.....

Upon determining that the systems, or their in-house monitoring of the systems were not working, I thought I would share it with the Bobcat owner, in the event that she might not be aware of these issues. I left a message on her voice mail. She never called, instead delegating to someone else in the office (who might be the problem). Pretty dismissive.

The upstairs of the house smelled of animals when we moved in. My daughter's sense of smell is damaged from Covid and she did notice it in the initial walk through. I called about the issue and was told that they would ask the owner if they might approve steam cleaning again. Everyone knows that pet odor is not removed by steam cleaning but I had no idea if the floor had even been cleaned. Since we were at the move in stage I just went ahead and hired one of their "approved" vendors to come over and paid for it. I was not reimbursed nor thanked. More on carpet later.

We were responsible for the lawn, a small square of grass surrounded by a large crushed gravel nothingness. The lawnmower was broken and unrepairable and the weed barrier below the gravel was useless so weeds were growing out of crushed gravel all over the place making it ridiculously hard to weed. I purchased a lawnmower, trimmer, and rake. I was not reimbursed nor thanked.

Upon moving out, I was charged $1,400 to replace carpet that had pet stains visible when you pulled up the carpet. I asked for before pics, since the carpet upstairs reeked when we moved in, but was not provided photos, only a handwritten receipt from before we moved in where Atkin's House of Carpet replaced what was described as urine soaked carpet but the receipt clearly states that they placed the new carpet placed on top of the existing pad. Gee, do you think the pad might be damaged too? That is likely why the place smelled when we moved in. When carpet smells of urine, the next pet is more likely to join in. AND - I was charged $1,400 while the sucker before me only paid $1,096. I was told by Bobcat that inflation was the cause. That is a 30% increase in one year. Inflation was 2.6% last year. Bobcat likely does not care how much they pay as they have a security deposit to draw upon.

Rent a Bobcat property with your eyes wide open.

Carson is incredibly professional and easy to work with. She is great with communication and cares about people. Would highly recommend her for your property management needs.

I’ve recently signed up Bobcat to manage my rental in Washoe Valley. Very happy with their professionalism and willingness to respond my many questions. I now have great tenants who fit the rental and area.

In just the short time I have been with Bobcat I have been overwhelmed with the team and how fast they rented my property out. I get weekly updates on what is going on with my property which is really a great change. I am also a property manager and feel that this company is by far the best Carson City has to offer. Thank you for going over and above what I have expected!

I rented a house thru Bobcat. House was definitely a rental, poorly maintained. Missing light cover on outdoor light, back patio breaking down, plenty of other issues. When I reported maintenance needs, they had people out promptly which was good. Two times with plumber, both times the plumber said they worked on the same problem before, and were directed to just do bare minimum to make the repair.
But, the worst part: I was charged exorbitant fees upon move-out. They did not offer a walk-thru inspection with me. I was leaving town so was not able to request one. $575 for yard clean out? what a joke. I doubt that happened. When I moved in I had to request a yard clean-out. There was broken mirror still on side yard and debris in the yard. I wonder how much they charged prior tenants for yard clean-out. They seem to be following NV law, saying they'll give me remaining security deposit in 30 days. Not very friendly for tenant, other states are better for tenant rights.

I hired Bobcat Property Management to take over one of my duplexes in Dayton after a long-term tenant moved out and left the unit in need of a full remodel. From the start, they were on it, coordinating contractors, managing timelines, and keeping everything moving quickly and smoothly. Their communication was excellent the entire way through. I always felt in the loop, got regular updates without having to ask, and could tell they were treating the property like their own.

The turnaround time was seriously impressive as well! They had the remodel completed fast, and the unit was leased out quickly afterward. I couldn't be happier with the performance and professionalism from their entire team. If you're looking for a property management company that’s responsive, efficient, and truly takes care of business, I would highly recommend Bobcat Property Management. They made the whole process seamless.

Carson and the other folks at Bobcat were very proactive in listing our property for rent and quickly found us very qualified tenants!

I moved out here a couple years ago and this is really my first time renting. Compared to other property management I've talked to in this search, they've been very helpful and patient with me. Lots of new things to learn, but so far all my questions have been answered. We'll see it goes as I've never dealt with a rental company before, and I'm sure I'll learn everything there is to know.

Such great customer service! They have been very attentive and respond quickly to all our requests! Specifically Marissa, who works for Bobcat has been so helpful. Couldn't be happier with this property management company!

The team at Bobcat Managment have been very easy to work with.
this is my first expierience with have a rental property and they are fantastic.

Marissa M is amazing! I have been with bobcat property for over 2 years and have nothing but amazing things to say. Marissa is professional and so polite. Anytime I’ve needed to make a maintenance request, I’ve always had a response and solution within 24 hours. If you are moving and looking into rentals in the Carson City area I highly recommend Bobcat property.

Bobcat Property Management does a great job in all aspects when it comes to getting my properties rented. They are professional easy to work with and just recently were able to get my property rented within 1 week of putting it up for rent. If you are looking for a great property management company I would not look anywhere else.

As a newly single mother I have been extremely blessed to work with Bobcat Property Management! They are quick to respond to any issues I run into. They are ALWAYS so kind & truly make me feel like they care, no matter how big or small the issue. Thank you Bobcat for making my rental experience great from the very beginning

I would highly recommend them. We are so happy with their management teams especially they are on top of managing our rental properties in Carson City.

They found tenants within two weeks.

We hope that we found them sooner.

We have had an excellent experience renting from Bobcat. The service has been outstanding, with prompt responses and a high level of professionalism. Marissa, in particular, has been fantastic, providing exceptional customer service.

I am not a client but an employee of Bobcat Property Management. I thought an inside opinion of the company may be beneficial. I love working for Carson and her team at Bobcat. The atmosphere at work is always positive and if a problem arises, I feel i can approach Carson to get a clear and concise answer. I know from personal experience that she takes great pride in her business and puts her clients interest first (much like an attorney would) Most days I look forward coming to work and helping with any maintenance issues people run into. Bobcat Property Management is the most honest, transparent company I have ever worked for. Five starts all day long!

Bobcat has been GREAT. This is my first investment in Nevada so lots of questions, and Bobcat has been very responsive to all my queries. Great people. Do not hesitate if you need management for your property!
And they can't take all the credit... but they did manage to sign a tenant and take a deposit the first day the property was listed. :-)

Thanks to all of you!

Nancy & Bob

Carson and the Bobcat team have been amazing! The team is detail oriented and super responsive and an overall pleasure to deal with!

Absolutely love Bobcat Property Management.
Exceeded my expectations and helped with all my requests. I would not use anyone else for Property Information.

Bobcat Property Management is an outstanding service for owners and clients.
The organization has full reliable services with with rapid response time. Overall, as an owner with multiple properties, Bobcat ranks first.

Thank you Bobcat Property management For all your expertise and support in the security of our properties. You have made it easy for us by handling all our needs for these past 6 years and we Always appreciate how quickly you take care of our Tennants as well.. keep up the quality service.

Bobcat Property Management manages two properties for us since around 2018. They are diligent and thorough. I have great confidence in them.

Bobcat property management has become part of my team again. They are very professional and keep the momentum going. We had left and was managing our own short term rental for a while but changed back to long term rental. Bobcat had their pulse on the market and helped us get our rental prepared and competitive for the rental market. They are experienced and have the resources to make you feel confident about tenant selection, pricing, and maintenance contacts for your investment property. Thank you Bobcat Property Management.

Bobcat is extremely Professional group . Correspondence is oputstanding and what I especially appreciate is a weekly review of activity on your property for rent.

The team always provides me with updates on issues that arise and adeptly handle the everyday challenges that occurs. They are very approachable, 10/10 very recommended!

Bobcat Property Management made finding my new rental home uncomplicated and easy! Their team was very helpful and responsive throughout the process. I appreciate the very kind and professional team who have worked with me. Highly recommend!

We have been leasing a building from Bobcat Property Management for about four months now. We have received excellent management on our building and if there is ever a problem it is always resolved swiftly and effectively. If you have a business that needs a home Bobcat would be my only recommendation.

Carson and her team are super professional and helped guide me through renting out a property. I had no idea what to do or expect and she made everything easy to understand. I appreciate everything! 5 stars

Highly recommended property management! I am very happy for their service, the team is very responsive with my concerns and issues. The maintenance service is quick, and the property is well-maintained.

BPM has been a fantastic company to rent our apartment from. They are quick to respond to any questions we may have. Carson is a great property manager and is always available for any questions we have.

I would recommend both Carson and BPM to anyone!

They are absolutely wonderful! I just started renting with them and they have been so understanding and willing to work with me. Very kind people!

We have been clients for over a year. Carson and her staff have been great. They communicate problems when they come up and handle the day to day headaches of managing rentals.

Carson and Bobcat Property Management are committed to excellence, professionalism and to providing a quality service. If you are in need of property management I'm sure you will be well served.

Bobcat Property Management does a good job with the property owners I send them and the clients looking for rentals. They are prompt to respond and give good service.

Amazing property management company. Seamless processes for approval. Quick and reliable. User friendly tenant portal and very quick response time to any inquiry/questions.

As a vendor working with Bobcat Property Management :
They are personable. Quick to answer & return calls.
Overall it's been a positive partnership,
MB Plumbing

I had a really great experience with the company as a whole and the staff. The staff was professional and always on top of any issues that occurred wether it was maintenance or just answering questions. I couldn't recommend them more!

I recently had the pleasure of working with Bobcat Property Management and my experience with them was absolutely fantastic! As a local realtor in Carson City, Nevada, I work with many property management companies and I can say without hesitation that Bobcat Property Management is one of the best.
Their team is incredibly knowledgeable and professional, and they truly go above and beyond to ensure that their clients are well taken care of. Whether you're a landlord looking for reliable property management services or a tenant searching for a great place to call home, you can count on them to deliver exceptional service and support. I recommend Bobcat Property Management to all my Real Estate Investment Clients.

We have good experience with Bobcat Property Management. Any issues with the rental they are prompt in their notifications. We have peace of mind knowing our property is well taken cared of. Would highly recommend. One thing I like is their weekly property inspection with photos while the place was vacant for home improvement. Thank you!

Bobcat Property Management has been a great company to do business with. Carson and her team are top notch! Highly recommend to anyone!!!

Carson McFadden has been managing my rental unit since 2018. I am an experienced owner and property manager and do not hesitate to give her my highest recommendation. Her monthly reports and owner distributions arrive promptly each month, and she always responds timely to my questions. I receive detailed inspection reports, complete with photos, very important for an out-of-state owner. AND when my unit goes vacant she gets it filled quickly without sacrificing good judgment in the screening of prospective tenants.

With Bobcat managing my two condos I never have to worry. With a water leak from a neighboring unit, they went above and beyond helping me with repairs and upgrades. 5 star review for me.

Wonderful working with Bobcat Property Management Co. Definitely would recommend this company for all your management needs. Thank you very much.

A very smooth experience for it being a move out on a holiday. Thank you for the prompt response to all communication.

I would definitely recommend Bobcat Property Management for any and all property management needs in the Carson City area and beyond!

Carson and Bobcat Property Management have been amazing!!!! This is definitely an enjoyable little place to live and I adore our little house!! Thank you to both!!!:)

Excellent management from start to finish. Carson and her associates have been managing our property since 2021, and have done an impeccable job with communication, inspections, and quickly finding the perfect fit with tenets. We have had the best experience and would recommend her services without hesitation.

We have worked very closely with Bobcat Property Management for quite some time. Carson McFadden and her staff are very professional and efficient in their work while maintaining a positive attitude and treat each customer that comes their way with love and respect. We would highly recommend using Bobcat for any real estate needs you might have.

The managers at Bobcat property management do a fantastic job, battling managing my condo but keeping at leased with good viable tenants. I am pretty picky and I like to make sure that the tenants are screened carefully. They’ve managed my property for over three years and do a fantastic job.

I could not recommend the team at Bobcat more. As a client property owner for over 5 years, the team has been managing every aspect of my rental property with absolute professionalism. I have also been a client tenant for almost 2 years and loved the experience working with them. They have my 100% support and recommendation and appreciate them very much. Thank you.

Carson and Ethan know their stuff, even things you won't think about. Carson was very responsive throughout the process and took care of everything for us, since we are 500 miles away. They are very detailed and organized.

I have worked with many property managers and I can say that Carson is one of the most dedicated I know. Her passion for her properties, owners, and tenants is amazing. If you are in need of property management - I highly recommend her Carson and her team.

Carson McFadden of Bobcat Property Management does a great job with management of residential rental property. She quickly fills vacancies when move-outs occur, manages repairs well, and keeps you informed as to the status of your property. She manages the increasing complex landlord-tenant laws to protect your investment. Most importantly, payments arrive in a timely fashion each month. Highly recommend.

Carson McFadden has been managing our property in Carson City since we purchased it in 2018. She and her team effectively communicate consistently about our property and tenant. She is always available when we have questions and returns our calls quickly. Carson and her team also provide property documentation so that we know that the property is being taken care of. We would strongly recommend Carson and Bobcat Property Management to provide your property management needs.

I would definitely recommend Bobcat Property Management. Carson was able to find a tenant within 5 days for my client who was in a need of leasing his house. Very professional and Responsive.

I was living in another state and had a home, in Carson City, to rent, before I occupied it at a later time. Carson at Bobcat Property Management was instrumental in finding great tenants and managing my property. Carson was able to communicate well and negotiated a fair rental rate and terms for both, tenants and me. Carson is very knowledgeable and had the pulse of the rental market. She made it easy to own an additional property. I recommend Carson and Bobcat Property Management.