Logo of Bison RV Center

Bison RV Center

  • 1200 E 1st St, Clovis, NM 88101
  • Industrial Roofing
  • Residential Roofing
  • Locally Owned & Operated
  • Slate Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

No description yet.

What people say about “Bison RV Center”?

There are not enough reviews yet to form a clear opinion about Bison RV Center

Recommended Reviews

Overall Company Rating
Good 4.0
Out of 23 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Adam Emrich
Jun 29, 2024

Friendly, courteous, and professional staff! Clean store and lot. Great prices! Would have given 5 stars, but overbooked and understaffed in the repair & service department.

Tim Goodwin
May 4, 2024

We needed a part desperately. No one in town had it and we won't be able to make it to Bison before they closed. I called and they offered to get my part, take payment over the phone and leave it in their mailbox so we could pick it up when we got there.

Lo and behold, there it was. You guys were a lifesaver! Thank you so much!

Paul Orosz JR
Apr 6, 2024

Do you prefer pushing sales tactics from Big Names like Camping World or want to be hounded while viewing RV models? If you answers yes to these questions, Bison RV is not for you.

If you want a pleasant shopping experience, exceptional customer service, and support local, Bison RV is for you. Roy, Kelli, and the entire staff made RV buying extremely enjoyable. Roy answered very single question I had from model differences, financing options, and RV essential how-to-info with honest, thorough answers.

Roy and the staff at Bison RV didn’t pressure me and allowed my whole family of 6 (4 small kids) to basically play in the RV to see if it would work for us. We spent multiple Saturdays stopping by and really scoping out our RV before purchase. We toured similar models at Camping World and the experience was night and day different from Bison RV. We bought a 2024 Surveyor Legend 296QBLE.

We are also going to keep it stored at Bison RV when not in use. Any maintenance needed between trips, will be easily addressed while being stored with Bison.

Stop in and view the models on their showroom floor to see if an RV can work for you.

Joe and FahmTong Arns
Mar 29, 2022

New in town, and needed help with our motor home refrigerator, gentleman was able to take a look the same day. He was very friendly and very helpful!!! Customer service was great.

Diana Chastain
Aug 2, 2021

Traveling thru Clovis NM we accidentally tore the wiring from our RV loose. We contacted Bison RV and they told us to bring our RV over and they would get us back on the road quickly . An hour later and we were on the road again for less than $70. We couldn't be more pleased. The staff were terrific and courteous. I hope I never need their help again but if I do I will certainly use them again.

Sherry Thompson
May 10, 2021

Love my wolf pup. I feel they do a good job on my upkeep of the trailer. It is a couple of hours for me to get the trailer to them and you have to wait for an appointment but I appreciate what they do. They have a supply of trailer needs and some cute stuff too!

Yezzamar Carde
Jun 7, 2020

Hands down best experience I’ve ever had! Walked in just looking with my husband and the staff there was amazing! They don’t try and sell you anything they are just there to help they are super friendly and answered all our questions! I went back and decided to purchase a travel trailer as a surprise for my husband! I had no idea what I was doing but they made the entire process super easy! They gave us a walk through and made sure we didn’t leave without making sure everything was perfect! Fast foreword a week later and we have learned and researched even more about maintenance of a new travel trailer! I called Debbie and gave her a longggggg list of things we needed and without hesitation she looked it up for us and had it ready for us to pick up. Any other place would have been done with us after time of purchase bus not bison Rv they really care and go above and beyond! I was not expecting to find such an amazing deal in Clovis and even more than that the service is just amazing and unlike any other! We will definitely be recommending this place to all of our friends and military family! Thank you Bison Rv! We are now happy campers!!!!!

S Vigil
Jun 6, 2020

The owner is top notch He listens. Based on what we told him he showed us a camper that we purchased and was the right one for us newbees. The service after the purchase is wonderful too.

Zachary Walker
Jan 23, 2020

Called the service department for help over the phone. Brad was very helpful and I was able to solve my problem. Thank you Bison RV

Mike Jevicky
Jan 7, 2020

They had a full work load of repairs. And still provided an out of towner with repair assistance. Thank you

Nobody Special
Apr 11, 2019

I'm glad we stopped by. Purchased a heated hose for $120, yeah, I thought it was a bit steep but later in our trip it was worth every penny.

Jared Dees
Mar 26, 2019

Just bought a used trailer on consignment with bison and the level of service i received was amazing thank you Randy and the team at bison

Ada Rebecca Smith
Jun 1, 2018

The lady at the counter was very helpful, I took in the part I needed to replace she knew exactly what I needed and was very helpful to me, all with a smile on her face.

Nathan Moroney
May 9, 2018

This one star review is going to be for the Sevice Department at Bison RV. I have been in the store a few times to pick up a few items, and have had a pleasant experience.
My issue is with the service person I was directed to, named Jason. This guy was nothing but rude, smug and short. I had the displeasure of having to speak with him on 3 separate occasions, and each was as distasteful.
I had set up an appointment to get an awning replaced that I damaged. From the start, I set up the appointment, it was a little farther out than I would have liked, but I set it up because this place is the closest RV service to where I live. It was when I continued to try to ask questions about how long it would take and so forth that I was met with the first dose of attitude. I tried to make it clear that I had plans to use the RV and would need to get the process expedited, and Jason replied that it would likely be delayed due to ordering parts and he needed to see the tag off the awning before ordering. I then inquired about how to get the tag he needed and he gave me some run around of the process.
That afternoon, I managed to get the tag figured out. So I called back, spoke to Jason, who upon my attempt to remind him of our conversation, rudely acted like he was so busy he had no idea who I was. Then I reminded him of my appointment. The whole exchange was more awkward than necessary. I told him I had the tag, and mentioned I would like to get it ordered, he did not indicate that that would be a problem, but requested that I emailed it to him. I emailed it to him again requesting that he ordered the part so that at the time of my appointment he would not be delayed by parts. Again, in the email, I pointed out that if there was going to be a delay to let me know.
I waited until 48 hours later to call back, with no response saying whether the part was ordered or there was a problem. When speaking to Jason for the third time he admitted that he received the email. When I continued to question him whether he would be able to get the part ready in time for the appointment, he told me he was too busy to do that.
At that point, I had it. This guy is a smug, 'hate-my-life' kind of dark cloud guy that has no business in any service. I asked him if he was an owner and he said he wasn't. I told him he has been nothing but rude to deal with the entire time, and I took my business elsewhere.
If you wan't real world service, and not attitude from some po-dung Clovis mouth breather, then do what I did, and drive your RV to Amarillo.

Patti Cunningham
Mar 31, 2018

In the beginning they were accommodating and willing to help, but when they were asked by manufacturer to test certain things that's when communication broke down and referred me back to my original dealer who is 1600 miles away. After we told them that they said they could work on it in a month

Nomadic Ninja
Dec 5, 2017

This place is literally your one-stop-shop for RV parts and RVs they have a little bit of everything here at very fair and reasonable prices if you're in Clovis I highly recommend checking this place out if you have any RV or camper needs

jerome stoland
Nov 8, 2017

I asked employee -Brandon -,which gas stations had air hoses where I could add air to my tires . He told me to pull around and he would air them up for me . I really appreciated this as I was on crutches from recent ankle surgery.

David Treuber
Jul 15, 2017

Very kind and sweet people very helpful must stop in if ur looking into getting an RV or anything else you need for ur RV

Debra Gillihan
Jul 9, 2017

Friendly, family business, very helpful, go out of their way to help you. Lots of good stuff for your RV. Try them, I believe you would too.
God bless you, always.

Michelle Terry
Jul 1, 2017

Love Kelli and her family. Great options with very helpful service. The best place to purchase your rv, 5th wheel, or pull behind

Kiki Allez
Oct 2, 2016

Terrible customer service and hateful attitude. We were warned to not use them for these reasons and wanted to do business locally. Will never darken their door again after I called to find out where to buy RV tires and how to order a fender skirt. Instead of just relaying the message that the two people I had asked to talk to were busy or unavailable the lady on the phone YELLED at me "THIS TRAILER DOES NOT HAVE A WARRANTY". Wow! Amazing that the day before, when we purchased the RV and KNEW there wasn't a warranty, and when I asked, "well, does our money not work if there is an issue?" And told, "oh yes, I would rather not deal with warranties anyways", and were told to call for any reason, a hearty "God bless you" as we drove off rings hollow after I was treated this way. Astonishing really, as nothing warranted it. To say we are angry would be an understatement.

Randy Skaggs
Sep 19, 2016

We had Bison replace the awning on our camper. Was very difficult to get anyone to return our phone calls. The service was horrible and we were met with bad attitudes. We would not recommend this business for any type of service. We will not be going back there for anything again. We would rate this business with a half star or less but that option is not available.

Dave and Pam Keith
Apr 25, 2016

Gave them a glowing review when we purchased our Laredo MLK24 July of 2014. Sales was fine, but our orientation was severely lacking although we didn't know it at the time. We were never told to make sure to keep it waxed to prevent the fading on the front cap (which it did and when I asked about it I was told to call Keystone). We were never told to watch for condensation on the slide before putting it in. We figured out on our own that THAT's where the water was coming from that warped the wood around the refrigerator. The wheel skirt on one side broke badly. They replaced it but didn't install the new one correctly so it broke again. Did our own rigging to keep it from flapping and breaking more. Heater doesn't work in the main cabin. When we mentioned it we were told the unit didn't have enough air pressure to get it to the vent??? Asked our local dealer and found out it wasn't connected properly. Not Bison's fault, but they could have checked and fixed it rather than blowing us off. Just feel like once the sale was done we were on our own. Maybe if you're local they're better but we would never buy anything from them again.

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  • 1200 E 1st St, Clovis, NM 88101
  • Industrial Roofing
  • Residential Roofing
  • Locally Owned & Operated
  • Slate Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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