Big Sugar Lumber and Hardware

Good 2.0 (3 reviews)

1005 S Clark St, Fort Scott, KS 66701
Industrial Roofing
24/7 Emergency Repairs
Locally Owned & Operated
Metal Roof
Asphalt Shingle Roof

Website www.doitbest.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Big Sugar Lumber and Hardware, located in Fort Scott, Kansas, we pride ourselves on our extensive range of services tailored for both residential and commercial projects. Our expertise encompasses roof installation, skylight repair, gutter installation, and attic insulation, among others. This versatility allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and reliability means that clients can count on us for consistent, high-quality results. Whether it is repairing a roof leak or installing wood shakes, we approach each task with a focus on durability and long-term value. Our well-coordinated team is dedicated to delivering exceptional craftsmanship, making us a trusted choice in Fort Scott and the surrounding areas. We understand the importance of thorough project coordination, ensuring that every aspect of your project is executed seamlessly.

What people say about “Big Sugar Lumber and Hardware”?

Customer feedback is largely negative, highlighting serious concerns about product quality and customer service. Several reviews report significant issues, including termite infestations from purchased wood and lack of warranties on electrical tools. Communication regarding stock availability seems to be a positive aspect, as some customers appreciate the proactive loading staff. However, the severe complaints about product quality and service overshadow the positives, resulting in a cautious perception of the company.

What Users Like The Most

You won't have to load it! The kids in the loading areas work very hard!
Call ahead to make sure what you need is in stock.

What Users Like The Least

Bought some wood for home project and didnt realize until after it was installed that theres tons of baby termites crawling out of it.
Buyers BEWARE Do not buy electrical tools from this place. They do not offer any in store warranty.

Services: Roof Installation Roof Skylight Repair Gutter Installation Roof Leak Repair Gutter Companies Services Wood shakes Attic Insulation Soffit Repair Shed Roof Repair

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Hailey Morse

Google review

Jun 3, 2025

Bought some wood for home project and didnt realize until after it was installed that theres tons of baby termites crawling out of it. very disappointed and now will have to pay several hundred to thousands of dollars to get the infestation resolved and figure out how to rip everything apart and dispose of the wood. Not only did I lose over $1000 on this project but now I have an infestation to deal with.

Teresa Shrakes

Google review

Jan 7, 2020

Buyers BEWARE Do not buy electrical tools from this place. They do not offer any in store warranty. So I didn't purchase it from Big Sugar. Instead I went to Mayco Ace in Fort Scott. Told them what happened. They sold the same tool to me at a cheaper price with an in store and factory warranty. Now that's customer service