Big Sugar Lumber and Hardware
- 1005 S Clark St, Fort Scott, KS 66701
- Industrial Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Metal Roof
- Asphalt Shingle Roof
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| Company | Rating | Reviews | License | Online estimate |
| Influx Services | 5.0 | 29 | — Not checked | No |
| J & L Seamless Guttering and Siding | 4.0 | 4 | — Not checked | No |
| Red Leaf Corporation/Construction | 5.0 | 3 | — Not checked | No |
About the Business
What people say about “Big Sugar Lumber and Hardware”?
Customer feedback is largely negative, highlighting serious concerns about product quality and customer service. Several reviews report significant issues, including termite infestations from purchased wood and lack of warranties on electrical tools. Communication regarding stock availability seems to be a positive aspect, as some customers appreciate the proactive loading staff. However, the severe complaints about product quality and service overshadow the positives, resulting in a cautious perception of the company.
What customers highlight
- You won't have to load it! The kids in the loading areas work very hard!
- Call ahead to make sure what you need is in stock.
What customers mention as negative
- Bought some wood for home project and didnt realize until after it was installed that theres tons of baby termites crawling out of it.
- Buyers BEWARE Do not buy electrical tools from this place. They do not offer any in store warranty.
Recommended Reviews
Bought some wood for home project and didnt realize until after it was installed that theres tons of baby termites crawling out of it. very disappointed and now will have to pay several hundred to thousands of dollars to get the infestation resolved and figure out how to rip everything apart and dispose of the wood. Not only did I lose over $1000 on this project but now I have an infestation to deal with.
Buyers BEWARE Do not buy electrical tools from this place. They do not offer any in store warranty. So I didn't purchase it from Big Sugar. Instead I went to Mayco Ace in Fort Scott. Told them what happened. They sold the same tool to me at a cheaper price with an in store and factory warranty. Now that's customer service
You won't have to load it! The kids in the loading areas work very hard! Call ahead to make sure what you need is in stock.
137 locals recently requested a quote