Logo of BIG H & A

BIG H & A

  • South Pasadena
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Warranties Offered
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Big H & A, we pride ourselves on our versatility and technical expertise, adept at handling both residential and commercial projects with ease. Based in South Pasadena, California, we offer a comprehensive range of services, including roof maintenance, waterproofing, skylight repairs, gutter cleaning, and TPO roof replacements. Our team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. We are recognized for our organization and consistency, delivering durable results that provide long-term value for our clients. Whether it is a simple roof leak repair or a full green roof installation, our well-coordinated team is dedicated to executing each task with precision. Serving South Pasadena and surrounding areas, we are committed to thorough project coordination, ensuring that every job is completed to the highest standard.

What people say about “BIG H & A”?

The majority of customer reviews for Big H & A are overwhelmingly positive, highlighting their quick response times, professional service, and reasonable pricing. Customers appreciate the technicians' professionalism and their clear communication during repairs. Many reviewers noted the company's reliability, with several mentioning that they would recommend Big H & A to friends and family. However, there is one notable negative review regarding concerns about potential overcharging for a simple maintenance procedure. Overall, customer service and communication have been frequently praised.

What Users Like The Most

  • Art responded right away, fixed it quickly, and gave us options to lower the cost.
  • I was grateful to be able to get an appointment on a Saturday, and Hike was a great technician and repaired our dryer quickly!
  • Their pricing was very reasonable, and I especially appreciated the honest repair recommendations.
  • Technician arrived on time, was courteous and professional, and fixed the problem immediately!
  • Big H&A was so great to work with to repair my broken AC! From the fast responses to the knowledgeable technicians, my issue was fixed quickly.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Excellent 4.9
Out of 54 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Sonya Shelton
Aug 5, 2025

We contacted Big H&A for HVAC repair. Art responded right away, fixed it quickly, and gave us options to lower the cost. Highly recommend!

Patrick Brown
Aug 3, 2025

I was grateful to be able to get an appointment on a Saturday, and though I was short on time, Hike (I apologize for the spelling) was a great technician and repaired our dryer quickly! I won't hesitate to call Big H & A again!

Phil Kiyokane
Jul 28, 2025

There response time to give a quote was very quick and reasonable. They were able to fix the appliance as quoted.

Diane McCaustland
Jul 23, 2025

Technician arrived on time … was courteous and professional…and fixed the problem immediately!!!

We will use them again and recommend Big H & A to our friends…

Derek Shiell
Jul 21, 2025

We have two aging AC units on our house. One had an issue last year and the other just recently. Both times Big H & A was highly responsive and able to fix the issues quickly. Our service technician, Art, was professional, fast, and friendly. Great experience!

Maryel Mendez
Jul 11, 2025

Reliable and Professional Service!
I had a great experience—truly reliable and professional from start to finish. Their pricing was very reasonable, and I especially appreciated the honest repair recommendations. No pressure, just straightforward and trustworthy advice. Highly recommend for anyone looking for quality service without the upsell!

Thomas Marcelo
Jul 11, 2025

Art ur tech is a realable tech he answer all my questions. He make a way to able to come on a costomer time. Keep it up Art. Thsnks

Susan L
Jul 1, 2025

Our AC unit was serviced quickly. Art was very professional and their pricing was reasonable. This business will be on our go-to list for all our HVAC needs in the future. Thanks, Art!!

Robyn Murphy
Jun 28, 2025

Technician arrived as promised and even though the refrigerator issue couldn’t be solved easily, he provided clear options for resolving the issue, pros and cons, and useful insights. I will use Big H and A again in the future.

Jonathan Gorczyca
Jun 27, 2025

Art from Big H&A was great. He quickly and efficiently helped me with needed appliance repairs as well as general HVAC maintenance. I highly recommend Art / Big H&A.

JLH Furn
Jun 25, 2025

He came out to help with our dryer very quickly. And fixed it on the spot. Thank you for the help!

Michele Munoz
Jun 21, 2025

All we needed was to do a routine maintenance and clean of our washer that we just didn’t have time to do. Instead we were told we needed to replace the door boot entirely and when we said the washer was less than five years old so that seemed premature, they said that it was just what they had to do for the cleaning. For $500!? Needless to say, we went on YouTube, did it ourselves and moved on, but I would be wary of being overcharged here. Try YouTube before

Dorothy Vanguardia
Jun 20, 2025

This is my second time using them for our medical office in Glendale, and once again they delivered. Honest, cost-effective, and right on time. The team is always friendly and easy to work with. I really appreciate their consistency and professionalism. Highly recommend!

ILIR TOSKA
Jun 18, 2025

They came promptly and were very efficient. Communicated the issues clearly and provided estimates on same day. Great to work with.

Morgan Matson
Jun 14, 2025

Called H&A in the morning and they were here by this afternoon! Professional, friendly, did great work and explained to me every step. And I have A/C again! Highly recommend

Emily Hall
Jun 5, 2025

Big H & A was so great to work with to repair my broken AC! From the fast responses, to accommodating coming back a second day when I needed to have my roof unlocked to access the outside unit, to the knowledgeable technicians, my issue was fixed quickly, with care, and at a reasonable price. They even helped diagnose an issue with the heating system, and I will be sure to reach out to them when I plan to resolve the next issue. Thank you to Art for all his help and expertise!!

Deana Beltran
May 28, 2025

Great service I’ll most definitely be calling them again , when needed. Quick response. Reasonable fee. Request service on washing machine they came next day and fixed same day!

Anne Simpson
May 23, 2025

Big H&A were very prompt about sending a service person to diagnose my broken washer and they scheduled service within a day and at my convenience. The service person, Stan, was personable and efficient. This was an excellent experience! I will definitely call on this company again, if need arises with any of my appliances.

Stephanie Higareda
May 23, 2025

I had a great experience with Big H and A for my fridge repair. Aziz was punctual, professional, and clearly skilled at his work. He quickly diagnosed the issue and explained everything in a way that was easy to understand. My fridge is running like new again, and the pricing was fair with no hidden fees. I really appreciated Aziz’s friendly attitude and how clean he left the area. Highly recommend if you’re looking for reliable and trustworthy appliance service!

Kirk Rogers
May 20, 2025

This company is the best! A+++++

I had an excellent experience with this AC service company. The team is hardworking, professional, and dedicated to getting the job done right. They went above and beyond to ensure my AC was working perfectly again. Highly recommended for anyone in need of reliable and top-notch service!

Bruce Ou
May 12, 2025

Art showed up on time and was polite throughout the visit. He diagnosed the HVAC issue quickly, got it fixed without any hassle, and walked me through a few recommendations for what to watch out for next. Overall, a smooth and straightforward experience.

Sharon Lehman
May 11, 2025

I desperately needed my AC to work. After submitting my request in Yelp at 7:30 on a Friday night, Art arrived at my home at 6:45 am the next day and had my AC unit running within 30 minutes. He was professional, friendly, and efficient. I will call BIG H & C again.

Rebecca Rothman
May 11, 2025

Art texted before coming in and was very professional. He did the work professionally and it was done quickly and everything was explained.
Would recommend

Joy Isidr
May 2, 2025

Very professional with response, scheduling, updates, and service. And their rates are fair and reasonable. I don't want anymore problems with my appliances but if ever, I will call BIG H&A first

Aleen Haroian
Apr 29, 2025

We had an issue with our refrigerator and had someone come out to only let us know it was basically going to cost the same price of the fridge itself. So I wanted to get another opinion and that’s when I found H&A. They had someone come out quickly, and diagnose the problem for a quarter of the price. The tech was very knowledgeable and professional!! They kept us posted on progress and repaired the issue quickly. We were very impressed with service. Highly recommended!!

Zane Zeidler-Ordaz
Apr 25, 2025

We've used this company multiple times over the past year for washer, dryer, dishwasher and garbage disposal. They are very quick to respond (even on holidays!) and are good at communicating regarding scheduling. Everyone we've worked with has been friendly and very professional. We have no complaints and are happy working with them and will continue to do so for future repairs and maintenance.

Brigette Barrager
Apr 24, 2025

Aziz fixed my dryer in an afternoon. Came and assessed, got the part, returned and installed it. A lifesaver. Thanks!

Angela Villarica
Apr 22, 2025

I appreciated the quick response to set up an appointment and he was able to inspect my place as soon as possible. Art was on time, professional and helpful with my questions. I highly recommend them.

Patty J
Apr 17, 2025

I had a quick response to service our noisy clothes dryer. Also made recommended repairs on the washer. Good communication, clean, easy to work with.

Leah Bynum
Apr 16, 2025

Alex from Big H & A was great to work with, he was thorough and explained the problem with our ice maker. He came prepared to install new ice maker after running tests (?) on the old one. I would work with them again. I think they probably deal with all appliance work.

Robert Kushner1
Apr 1, 2025

Art and Stan are the very best! Professional and friendly at a very reasonable price. The work is done quickly with great results. You must use BIG H & A!!!

Helen Bainbridge
Mar 30, 2025

Alex assessed the issues with the refrigerator’s ice maker and my washing machine very efficiently. He was pleasant and knowledgeable and corrected the problems very quickly.

Kori J.
Mar 29, 2025

Stan and the Big H & A team were very professional and helpful from scheduling to diagnosis to repair. We had several appliances break within a matter of weeks from each other and they were able to help us out and give us an honest diagnosis and opinion quickly for each issue. We would work with them again if needed.

Megan LaCamera
Mar 26, 2025

Technician arrived on time, diagnosed problem, and sent repair estimate, but because cost of repair exceeded cost to replace, we decided to not move forward.

Vaheh Kazariane
Mar 20, 2025

They were able to come the same day I inquired. Alex showed up and was able to get our dryer operating within 20 minutes. He did a great job and will definitely use them again.

Marilyn Oakes
Mar 13, 2025

Big H&A was very responsive, knowledgeable, professional. I’m completely satisfied with the dryer repair by Big H & A. Would use them again.

Christopher Hale
Mar 11, 2025

Dante was super helpful; he cleared our dishwasher drain issue and reprogrammed our dishwasher in less than an hour. We highly recommend Big H&A!

Willi Willis
Mar 6, 2025

Stan was an amazing technician! He identified the problem with my antique stove & fixed it within 30 minutes. I would recommend Big H & A to anyone who needs an appliance fixed.

doug stockalper
Feb 24, 2025

Prompt and communicative leading up to the appointment. The technician was polite and kept the work area tidy. He diagnosed the issue with my Samsung dishwasher and got it up and running. Would recommend.

Tim Siegrist
Feb 18, 2025

I worked with them to get my dryer repaired. Unfortunately the required parts were unavailable, but they got it running for 'air dry' mode. I have been able to use my dryer at least temporarily until the replacement arrives. Like most places, there is a charge for the initial visit & diagnosis which is credited towards the repair. Their prices were reasonable and they responded rather quickly to my questions through text.

Miguel Delgado
Feb 14, 2025

Let me start by saying the experience with BIG H&A was seamless from start to finish. Tech arrived right on time and was pleasant as well as engaging. He described what he believed the issues might be based on our conversation and confirmed them once he took the the back and top covers off my Bosch Nexxt 700 series washing machine. This machine was a workhorse that never gave me any issues in 12+ years of service. Bosch does not support these bigger size units any longer so parts (if they can be located) would be pricey and the labor would be extensive. I sort of was prepared for this outcome considering the problem-free years I enjoyed. No reasonable fix unfortunately so I appreciate the techs honesty in recommending a replacement. I will def keep their number handy for any future projects.

Betty Ann Honda
Feb 7, 2025

Excellent response time. Honest evaluation of issue with my refrigerator. Time for a new one lol. But I appreciate the extremely reasonable charge of $60 for the service call and thorough check.

Roxaynn Robinson
Feb 3, 2025

I had the best technician. His name was Alex. I showed him the freezer from my refrigerator and explained what was going on. When he opened the freezer door and flashed his flashlight, he could see what the problem was that fast. In my head, I'm thinking I'll have to get a new refrigerator. My freezer problem was solved and I didn't have to get a new refrigerator. Would I use Big H & A again, yes.

A Detray
Feb 2, 2025

They're fast to respond, show up when they say they will, and they fixed my oven. Alex the technician was great. Will definitely use again.

Christine Alvarez
Jan 26, 2025

Stan came on a Saturday night to fix our oven. He was in and out in less than 30 minutes and had our oven working great!

Nicole Knutson
Jan 25, 2025

Stan fixed our dryer with great care and efficiency! He assessed what parts were needed on Thursday and, after ordering and receiving said parts, completed the job on Saturday. Highly recommended Big H & A!

Veronica Padilla
Jan 24, 2025

Art O, of Big H&A, has done great work for us on multiple occasions. Quick response time, courteous, professional manner and great workmanship. Can't ask for better than that!

Kathy McWorter
Jan 18, 2025

I love that they only charge $60 for a service fee and a thorough assessment. I sent them to my tenant’s house and received a written estimate that afternoon by email to repair/rebuild my stove. If I had chosen to do the repair, that $60 would have been applied to the charge. In my case it needed a new control board and was already 7 years old so I passed. Their estimate was almost 900 for everything (minus $60) and that seemed like a pretty typical price for socal. This was my first time calling them but so far their strengths are communication, and transparency in pricing. I called another highly sought out repair man, first, who said he couldn't take the job because he would need help to pull out the wall oven and he didn't have that help. But this company has specialized equipment to pull a wall oven with one person, so that was a plus in my opinnion.

Barbara Drake
Jan 12, 2025

Big H&A came out quickly to service 2 AC units,
a Refrigerator and s 35 year old Maytag dryer.
Could not fix the refrigerator but repaired everything else! All appliances working great.

Michael Theurer
Aug 29, 2024

I have always had a great experience with Big H&A from the beginning. Always courteous and clear on what they diagnose. Cost of repair is always discussed beforehand before moving forward. Very trustworthy and dependable.

They have helped me with my refrigerator, dishwasher and washer/dryer, and have become my go to for HVAC repair. Highly recommended.

Tina Anderson
Jul 25, 2024

Art was amazing! He came out same day to fix my AC unit. It had an issue shortly after he left and he quickly returned to troubleshoot. Very much appreciate his honesty and hard work!!

2025 Update: My HVAC was no longer repairable. Art and team quickly secured a new unit that is 2025 compliant (R-32) before tariffs hit. Art and his partner installed it in one day. Everything was handled to precision - including arranging a crane. We also worked out a continuing maintenance plan to keep the unit in good shape. Thank you again Art and Big H&A!!

Jon Anthony Dolan
Jul 19, 2024

I have used Big H & A on several occasions, they always keep you updated on their arrival time, their technicians are clean and presentable and their service is 5-star, I will continue to use and refer them.

Josh Beal
Apr 9, 2024

Big H & A have come to help us out multiple times. We’ve always been very happy with their work and service. They are respectful, communicative, fair and honest. We’ll be calling them again the next time we need help with a broken appliance.

Douglas Hunter
Dec 21, 2023

Stan arrived on time and was professional and informative. This was the fifth time Stan had come to the house to fix an appliance. Trustworthy and quick and reliable.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • South Pasadena
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Warranties Offered
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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