Better Call Sol
- Pilot
- Commercial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
- Slate Roof
About the Business
At Better Call Sol, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Pilot, Virginia, and the surrounding areas. Our comprehensive service offerings include roof installation, repair, inspection, maintenance, and skylight repair. We are equipped to manage complex projects from start to finish, ensuring that every detail is meticulously handled. Our commitment to organization and consistency allows us to deliver durable, high-quality results that provide long-term value.
We understand the importance of reliability in our field, and our well-coordinated team is dedicated to executing each project with precision. Whether you need a new roof or routine maintenance, you can trust us to complete the job thoroughly and efficiently.
What people say about “Better Call Sol”?
Customer feedback is predominantly positive, highlighting the professional and friendly service provided. Many reviewers appreciate the punctuality and reliability of the service, as well as effective communication throughout the process. However, a serious complaint regarding a chimney cap incident raises concerns about accountability and follow-up service. Overall, while many customers express satisfaction and willingness to recommend the service, the negative experience mentioned casts a shadow on the company's reliability.
What Users Like The Most
- He was on time and drove from Floyd to Christiansburg for a very affordable price.
- Friendly, likeable, hard working, professional service.
- Communication was excellent.
- He was very polite and professional.
- Fast and reliable work, I highly recommend!
What Users Like The Least
- He ended up knocking off our chimney cap.
- He didn't tighten it down correctly.
- Terrible business practices right there!
Recommended Reviews
Much a nice guy! We had him out to do our chimney cleaning and are 100% satisfied . He was on time and drove from Floyd to Christiansburg for a very affordable price. We will be using him every year!
Friendly, likeable, hard working, professional service. Saul showed up when he said he would. Got the deck job done quickly, power washed, stripped and stain a large deck in days. Fast, reliable service! Very pleased with the outcome .
DO NOT CALL SOL! Called Sol to come out and sweep our chimney. He came out and did the job but he ended up knocking off our chimney cap. He said he'd have to come back because he didn't have a long enough ladder to reach the top. He came back a few days later and put the cap on WITH MY ASSISTANCE! Well a few days later the cap blew off because he didn't tighten it down correctly. I called him and asked him to come back and was told in a month call me!! Terrible business practices right there! A month went by and I called him to resolve the issue because the rain is coming down my chimney and into our wood stove and I need it fixed. He said "call another chimney service, I didn't want to do the job in the first place." He sure was glad to take my money though. He is refusing to fix HIS mistake and leaving us hanging. We are going to take him to court and file a mechanics lein against him and his business until he makes it right. If this review is still up it means he didn't fix the issue. In the end he didn't do what he said he'd do, replace the cap like he promised. Response: no one never threatened him. I just layed out the facts and his feelings got hurt. By him offering to refund my money means he's guilty. We just simply wanted him to fix what he broke and he refused. Bad business practices.
137 locals recently requested a quote
- Pilot
- Commercial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
- Slate Roof
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