Logo of Bearing Insurance

Bearing Insurance

  • 4253 Lankford Hwy, Exmore, VA 23350
  • Industrial Roofing
  • Warranties Offered
  • Metal Roof
  • Slate Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Bearing Insurance, located in Exmore, Virginia, we specialize in providing comprehensive roofing solutions tailored to meet the needs of both residential and commercial clients. Our range of services includes roof installation, roof deck repair, roof coating, and gutter installation. We pride ourselves on our technical expertise and the ability to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our organization and consistency in work reflect our commitment to delivering durable and high-quality results.

We understand the importance of reliability in the insurance industry, and we strive to provide our clients with long-term value through our comprehensive offerings. Whether you are looking to enhance your property’s roofing or need assistance with gutter systems, we are equipped to handle your needs with precision and care.

What people say about “Bearing Insurance”?

Customer feedback on Bearing Insurance is mixed. While many reviewers highlight the professionalism, responsiveness, and personal attention received from agents, others express significant dissatisfaction regarding communication and service issues. Some customers reported abrupt increases in premiums and difficulties in receiving refunds, leading to a lack of trust in the company. On the positive side, several users appreciated the quick resolutions and tailored insurance solutions provided by the agents, indicating a high level of customer service. Overall, the company appears to excel in individual interactions but has some systemic issues that need addressing.

What Users Like The Most

  • Vicky was professional, quick and efficient.
  • Michele gave me some options to explore and made me feel genuinely cared for.
  • Their personal service is second to none.
  • I was very impressed with how responsive, informative, and friendly the person I dealt with was.
  • Gayle gives you the impression you are the most important client no matter how small or large the situation.

What Users Like The Least

  • Overall experience with this company wasn't good.
  • I was told they aren't responsible for the mail and couldn't tell me when I would receive it.
  • Policy on homeowners dragged out with no assurance from the agent of resolution.
  • The communication issues made it difficult to resolve problems in a timely manner.
  • I received abrupt increases in premiums without sufficient explanation.

Recommended Reviews

Overall Company Rating
Good 4.4
Out of 13 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Christine Tyler
May 30, 2025

One of the most pleasant meetings I've ever had. Vicky was professional, quick and efficient. My insurance company dropped me with only three days' notice, and I was desperate to obtain insurance as quickly as possible. She saw me without an appointment and within a few hours, I had the insurance I needed. If you are looking for insurance, please seriously consider Bearing Insurance, formerly Banker's Insurance located in Exmore, Virginia!!

Brittiny Cobbs
Aug 30, 2024

Overall experience with this company wasn't good. Our insurance went up by 1k at renewal. We decided to go else where. Called about refund and asking when the check was mailed. I was told they aren't responsible for the mail and couldn't tell me when I would receive it. I obviously know they aren't responsible of mail times. I was just saying great I should expect it next week. Didn't need off hand comments. Just rude. Wont recommend this company and we won't be returning.

James Metz
Aug 31, 2022

I called to ask why my premium was reduced. I received good news about a rate reduction. Michele did an inventory review and I realized I had not updated the roof replacement and kitchen renovation. I had a question about liability coverage and Michele gave me some options to explore. It is probably the first time I ended a call with an insurance agent feeling I truly was in good hands.

John Coyle
Jul 25, 2022

Not recommended Policy on homeowners dragged out between bank and carrier past point of cancellation and no assurance from agent of resolution even after numerous calls to bank and their company. Reinsured home with another company in five minutes over phone after a month of trying to get their business straightened out with the bank holding mortgage and this ins. Company

Tina Davenport
Apr 7, 2022

Vicki was very good and responsive. She found us insurance on an unusual property in just a few days. Her follow-up was excellent.

John Griffith
Jan 3, 2022

We had a nationally known insurance for many years with no contact except to pay the premium. After a large increase, We decided to speak to the agent who has our home. Your representative was professional and attentive to our needs. We now have her as our agent for house and auto.

Bruce R
Sep 8, 2021

I was very impressed with how responsive, informative, and friendly the person I dealt with was. All potential problems were thought out and taken care of in advance. Thank you.

Scarlett
Aug 28, 2021

Michele Walters at Bankers in Exmore is the BEST agent we ever dealt with! She hunted down the best insurance coverage for a flood plain home, was detail oriented, and so professional. Highly recommend!

Mrs Brenner
Jul 27, 2021

Bankers Insurance helped me cut the cost of my homeowner's insurance almost in half. Their personal service is second to none. As a small business, they are able to care for each customer personally, and they really do care!

Gail Richard
Jul 9, 2021

I just bought a house and was getting mixed signals as to how my Home Owners Insurance being paid. I had requested that it be set up to be paid through the mortgage and I thought it was. I received a bill from the insurance company stating that I owed the full amount for the year. This presented two problems. First, the insurance was not being paid through the mortgage and second they had not received the money from my closing. The main issue was that the money was not sent to the proper address and had to be forwarded to the correct place to be processed. When I called the place where the money was sent, I found out that it was already forwarded over to the correct address and was being processed. 24 hours later, when I called back, I found that the money had been received and processed. At the same time, I was able to modify the insurance to be paid through the mortgage starting next year. The representative I dealt with through the this entire ordeal was understanding and courteous and helped make sure the money was sent where it needed to be and processed quickly.

Jean McClurg
Jun 1, 2021

We were able to get homeowner's insurance for almost $500 less a year> Jennifer provided excellent, knowledgeable, personal service and we couldn't be happier!

Parke Atkinson
Aug 4, 2017

Gayle with the Exmore, formerly Belle Haven branch of Bankers Insurance is great to work with! Always available and drops whatever she is doing to service your needs. She gives you the impression you are the most important client no matter how small or large the situation. I have had her as an agent for almost 13 years now and would not choose another agent to deal with!

IBUILDFORYOU
Aug 3, 2017

We purchased a house a few years back and have been with them since day one ! The attention they give to our policy is second to none !

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137 locals recently requested a quote
  • 4253 Lankford Hwy, Exmore, VA 23350
  • Industrial Roofing
  • Warranties Offered
  • Metal Roof
  • Slate Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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