Al & Riley's Air Conditioning and Sheet Metal

I called and had the same day service I had to work that day but they had patience with me they have waited for me until I got off work and. They have explained every detail about the unit and show me what size air filter to get for my unit and I appreciate everything that was done especially for the patients that they have given me.

First HVAC company that did NOT push me to buy a new system. Super responsive, professional and knowledgeable. I will absolutely use Al & Riley's Air Conditioning every time going forward.

Danny, Service Technician was polite and professional. He apparently was well trained and was able to detect the issues and repair. Greatly appreciated. Lynda Williams

Installation team was highly professional, Polite, and efficient. It was a clean Installation. They answered all my questions. Thanks a bunch for a job well done!

Awful service. Al & Rileys used to be amazing. We have been using them for 5 years, but the last 6 months has been horrible. In January we had one of our inspections and everything was fine. Tech said no issues, system was perfect. Had our next inspection in May and all of a sudden the unit is overfilled with freon. But none had been added and they were the only company to work on our AC. It took TWO months to finally get a real respone about what caused the unit to be overfilled and they said they would have to come look at it. Two months to be told that. When they came out in July they claimed that we were using the wrong type of filters..... the same filters we had been using for YEARS. Not once in all the years of service had they told us there was anything wrong with the filters. They also told us there was some issue other issue with how the unit drains..... again, not once in FIVE YEARS had they mentioned that issue. And if these were issues now, why were they not issues in the years we have been customers or the last 2 inspections since January?? It's now been almost a month and no one will respond about fixing the most recent issue either.

On a different unit, they told us in May that it was leaking freon. When our home warranty company came out they said there was no leak they could find. When asked Al & Riley was not able to tell us where the leak was that their tech found. Seems like they've become pretty dishonest for some reason, which is sad because we used to rave about them.

Highly recommend, the technicians are very reliable and honest. (Carlos and Juan have done amazing) When I called to set up a last minute AC check up, scheduling was done in a timely manner.

Jaime was friendly, awesome, and thorough. Not only completed the work but explained what he was doing. He really went the extra mile. Appointment was easy to get and I was notified prior to arrival. Price was very fair too! 100% recommend! Thank you

Juan and Ronan did a great job. He was determined to find the problem. So grateful for getting service so quickly and getting it fixed with this heat!!

Arrived same day we called for help. Discovered complicated issue with our AC. Gave us a few options to fix it. Very fair prices. Super nice. Highly recommend!

The techs are always polite, knowledgeable, and ready to solve any of our A/C issues. Carlos found a couple of issues and addressed them while here. Thank you!

House inside temp soared to 88, while outside temp was strangulating hot at 114. Called Al and Riley and they sent a technician right out. Phew! Javier added some Freon and set the air conditioner up for a leak check. Found the leak in just a few days and we weighed the fix versus buy options. We’ll have a new one soon!

Austin was very helpful and thorough. He got me fixed and explained all the options. You guys are the best. Thank You

Noah came to our house within an hour to fix our a/c. We had been having problems with it for a week and a half. We had been using Tri-Cor and they kept ordering parts which didn’t fix it. So glad I called Al & Riley’s. Noah found a brown wire that was broken. The a/c wasn’t communicating with the thermostat so it kept going off. We are using Al& Riley’s from now on. Thank you for the excellent customer service!

Carlos went way and beyond customer service. Employees like him is what make your company successful. We appreciate his professionalism, and his attention to detail. Thank you so much.

I talked with Al & Riley's about replacing the two furnaces and air/conditioning units in my house. They came to my house and looked at what was needed to be replaced. They gave me a bid, I accepted. They ordered the equipment, called me when it arrived and scheduled a time for their workers to come and do the work. They were fast, efficient, clean, and professional. I then had them put in two mini-splits in my garages. They come by a couple times a year and do a "check-up" on all four units. They are professional, experienced, efficient, very polite and nice to deal with. I purchased a "service agreement" with them when they installed the units, I am going to ask them if I can purchase an extension on this agreement or a new agreement. I am very satisfied with the quality and professionalism of their workers.

Our A/C went down at 7:46 pm and by 8:00 pm Al and Riley's technician was at our front door. It turns out that he was in our neighborhood and took our call. The tech replaced our A/C blower fan with a temporary A/C fan to cool our house.
We live in Arizona with 112 degrees day temperatures and really need the A/C to work. This gives us the time we need for us to contact our home warranty for the correct fan replacement.

Thank you,
Al and Riley

This was my first time using Al & Riley's Air Conditioning and Sheet Metal. I was very pleased with how quickly I got an appointment, the great customer service I received from the person I spoke with. And the technician, Albert Nuno, was fantastic. He explained everything he was going to do and at the end, what he found. I'm definitely going to use this company going forward.

My summer house watch person advised me of a concern with my AC unit. I contact Al & Riley's on Monday and they had a technician to my home Tuesday. He did a thorough check and resolved the issue.
The invoice was emailed to me and I was able to satisfy the payment on line.
Thanks so much for your work.

We live in AZ. Our HVAC quit working. Inside temp was reaching 90 degrees. My wife has serious health issues. After calling A1 & Rielly, a tech arrived at our door less than 30 minutes after we called. Tech's name was Edward. He determined right away that our capacitor was no longer working. After replacing the part with one he had "on-hand" in his company van. He fixed it. Plus he did a full service, including checking vents in our attack. Great Service.

Carlos was very helpful and explained what his diagnostic test had revealed. He also told me exactly what I had to do to keep my AC system working properly.

Always responds in a timely manner and they do an excellent job on repairs. We've been a client for well over 10 years and we'll always come to them first for our repairs.

Albert was polite, professional and knowledgeable. Easy to talk to and understand. Very neat and organized work area and left things as if he was never there.

Fast and got my air running cool again. Very good service from Albert! Thank you very much for the fast service.

Great service. Technician did a great job and explained all that was done. It wasn't an easy fix and he worked diligently to ensure we had our unit back up and running!

As always, Al & Riley's provides EXCELLENT service. A service tech (J.C.) was at my house this morning.
They are prompt, professional, thorough, and fair. I had them install a completely new system about three years ago. Since then, I've signed up for their maintenance plan where they come out twice a year and inspect, clean, and just give the A/C, filter intake, and thermostat a full check-up. They remove the outer panels of the unit on my back patio and hose out the interior, or blow out the dirt with a mini-blower. He checks all the wiring and pressures to make sure everything is running as it should.
You really can't go wrong with Al & Riley's!

Can't thank Al & Riley's enough for their quick response to fix my AC. Our technician Carlos was great. His professionalism, knowledge of the problem and HVAC system quickly fixed our AC problem. Fantastic job Carlos. You're a life saver. Thank you very much. We're cool again. Been with Al & Riley's since the 90's when I bought my AC. Highly recommend them. Great people.

A tech named Noah found a loose wire on her unit and fixed it. This was after 2 weeks of dealing with another company who ordered a part that was not needed, which did not fix the AC. Highly recommend Noah and Al and Rileys.

As has always been the case, Al & Riley's tech for todays call , Albert, did a great job servicing our A/C Heatpump Unit. Al & Riley's provided and has serviced our equipment since 1999 and has constantly provided the fastest and most complete service. I think that they are the best A/C Contractor in the Casa Grande area. They make A/C & Heating in our house one less thing you have to worry about ! Joe, Arizona City
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UPDATE: Unfortunately this was not the cause of my problem. Now I feel like it might have been misdiagnosed from the start. It’s gone down 5 times in the last 2.5 weeks. When the 3rd repairman came, I was told that “it might be” a universal fan motor and I was quoted over $700. No way I’m going to produce that kind of money when there’s no guarantees that it is actually what is needed.
Getting a 2nd opinion.

7/19/25 - (5 stars initially) Was in the triple digits outside on a Saturday and my AC wasn’t working. I called and Austin was here in no time. Diagnosed my problem and fixed it. Was given a good cost on the repairs. Very professional. Will definitely call again if needed.

The technician was on time, courteous and perform the maintenance needed replaced The bad part very happy with the service.

Always low prices! Always good customer services and there offers for discounts for work and parts is a must ask! Done a lot of checking other places. $984 estimate and when I finally found Al Rileys Air with even overtime I paid $330. You won't be sorry. GOOD PEOPLE