- 1930 Indiana Ave, Anderson, IN 46012
- Commercial Roofing
- Residential Roofing
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof
About the Business
What people say about “Ace Construction & Remodeling, Inc.”?
Customer feedback is mixed regarding Ace Construction, with several praising the quality of work and communication, while others express frustration over poor service and lack of responsiveness. Many reviews highlight the professionalism and efficiency of the team, particularly in completing roofing projects and ensuring timely clean-up. However, negative experiences involve significant issues such as unaddressed complaints, poor communication during projects, and quality concerns after completion. The contrast between the positive and negative reviews suggests that while some customers are highly satisfied, others have had serious grievances that impact the overall perception.
What Users Like The Most
- They do good work and are good at communicating with you throughout the job process.
- Crew arrived early in the morning and were finished by early evening.
- Installers very professional and efficient.
- They were one of two companies that even returned my phone call.
- Customer service seems to be his, and Ace’s, top priority.
What Users Like The Least
- During the remodel, communication was poor.
- Left old wood decking they were to replace.
- Did not respond to 3rd complaint until a report was filed with the Better Business Bureau.
- Still no call back after five days.
- I was afraid water has gotten in.
Recommended Reviews
Loved working with Ace Construction. Joe Dargo runs a good, honest business that is dependable. They do good work and are good at communicating with you throughout the job process. Our house looks wonderful with its new facelift thanks to Ace! We look forward to working with them again for future projects!
I had a walk in shower, French door and flooring done just over 1 year ago. During the remodel, communication was poor. Workers showed up at random times, left without telling me when they would be back and did not clean up after themselves. Job was finally finished and due to not caulking the shower, I was left with a musty smell in my bathroom. Now just over a year later, the French door threshold is moving when stepped on and the laminate installed just inside the door is loose and squeaking. I have also cleaned up what appears to be mold around the new door. I am afraid water has gotten in. I called Ace 2 times and was told I would get a call back both times. I have given up and called another company to repair the door and flooring that is just over 1 year old. Do not recommend.
Received my quote earlier this year for a new roof but told Josh I had to wait until this month. Just had roof put on yesterday and it is great. Crew arrived early in the morning and were finished by early evening. Most of the clean up work was done yesterday and finished picking up the remaining miscellaneous items this morning.
- 1930 Indiana Ave, Anderson, IN 46012
- Commercial Roofing
- Residential Roofing
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof